Showing posts with label Good Writing Practices. Show all posts
Showing posts with label Good Writing Practices. Show all posts

Monday, November 3, 2008

The six stimuli that generate action

Best products don’t guarantee buyers; not even the latest technology. It is how you communicate your product information that raises the chance. Unfortunately most marketers create marketing messages for the product and not for the users. But people don’t buy products and services; they buy benefits.

For all we know, buyers are impulsive; they make decisions based on their emotions and instincts. And simple words do not trigger conversion; only words that prompt emotional reaction persuade people to take action.

Studies have also demonstrated that our brain processes six stimuli while making decisions. Marketing messages designed to trigger these stimuli influence buyers. These stimuli are universal and powerful. Incorporating them can highly improve your ability to sell, market, and communicate.

  1. Self Centered: Your marketing message should focus on your audience and not your product. The first thing your customer looks for is benefit. They have no interest in your brochures, history, your values and your mission statement-what they want to hear is what you can do for them.
  2. Contrast: Contrast allows the brain to make quick, risk free decisions. Words like before/after, risky/safe, with/without, or fast/slow create contrast and help your audience to quickly, sort out information triggering a decision.
  3. Tangible Input: Written language especially the complicated one slows down the decoding of your message. It automatically shifts your audience to thinking mode, postponing the action. Concepts like “a flexible solution,” “an integrated approach” or “scalable architecture require a great deal of effort and skepticism. Whereas simple, easy and concrete ideas like “more money”, “unbreakable”, “24 hour turnaround time” generates action quickly.
  4. Beginning and End: Most people remember only the beginning and end of the movie. Placing the most important content at the beginning is a must, as is repeating it at the end. Anything in the middle of your message will be mostly overlooked.
  5. Visual Stimuli: The visual processing capability of the brain is much faster than it takes to process the information. Its impact is so quick that the higher functions of the brain are simply not informed. We are naturally hardwired to make decisions that are mostly based on visual input.
  6. Emotion: Experiences like sadness, anger, joy or surprise, floods brain with hormones that generate response much faster and stronger than before. So brain remembers events which are connected with stronger emotions. If your message does not evoke strong emotions in your customers, then how can you expect them to choose your product! Ignoring their emotions is not an option.

Thursday, September 4, 2008

Mastering the Art of Proofreading

Why proofread?

After putting in effort, you would expect maximum readership for your written document. Does that always happen? Well, the answer is sadly NO! And many times well-crafted content and elevated ideas experience oblivion and neglect. The reason is that we often load our documents with sublime ideas to make it grand but forget the basic elements of comprehension - grammar and vocabulary.

A technique that can be really helpful in overcoming this readership challenge is proofreading. Unfortunately, most people find proofreading to be either a job of low order or one too difficult, to leverage its full potential.

Discussed here are best practices which can be instrumental in helping you master the art of proofreading.

Best Proofreading Practices:
  • Step- by- Step approach: Don’t try to cover the entire distance with one giant leap. Break the paragraph into independent sentences and analyze them separately for small but critical errors. Modular approach towards proofreading can be effective in comparison to reading the entire paragraph at one go.
  • A focused approach: A focused approach of looking at one kind of error at a single point of time is helpful in proofreading. Scan the document first for spelling errors, then punctuation errors, and so on rather than indulging in a simultaneous review of things.
  • Backward Reading: Backward reading might sound claptrap but it helps in removing the focus from content flow to surface elements of grammar and vocabulary. Read the last sentence of the page first and then move upwards to discover small but significant errors like inappropriate usage of punctuation, inconsistency of plurals or tense, and rest of the ilk.
  • Avoid Spell-Checkers: You may have been wowed by the automation of manual tasks but remember that spell checkers are software programs with limited dictionary, capability, and intelligence. For example, both words “effect” and “affect” would be right according to spell-checker but choosing the relevant word for a sentence is something which the automated software cannot make. Thus, intervention of human mind is required for better proofreading results.
  • Overcoming personal loopholes: We all know that to ‘err is human’. You too may have your own restrictions in terms of punctuation or spelling. Instead of glossing over your drawbacks, take out extra time exclusively for your shortcomings; scan the document particularly for your often committed errors so that the final document is error-free.
Writing involves passion; proofreading demands precision. It is only when writing is followed by proofreading that a piece of document becomes publishable. Mastering the art of proofreading is not a herculean task; it’s all about a structured and disciplined approach.